How does our Free shipping policy work?
Free shipping over $99.99, otherwise it's only $14.95 within USA (except Alaska, Puerto Rico and Hawaii ) where Fedex ground and USPS regular service is available. We fully insure our shipments. We currently do not ship to PO Boxes or Military APO/FPO addresses.
What are the shipping options available?
We ship most packaged with Expedited Parcel Services with Fedex and USPS depending your location. Valid where Fedex has regular service and a few exceptions may apply.
How quickly will my order be shipped to me?
All orders will be usaully shipped out the same day (orders received before 3pm ET), otherwise it get shipped next business day, unless otherwise specified.
Once my order is shipped, when should I expect to receive my order?
Shipping times are approximations for Ground Parcel service with FedEx Ground and USPS.
Delivery Times below ground service are calculated in business days and do not count Saturdays, Sundays, or holidays. Delivery times are approximate and are never guaranteed. Weather delays are always possible. Please note: we do ship to Alaska and Hawaii, but extra shipping charges do apply.
|Zone 1||2 to 3 business days|
|Zone 2||3 to 4 business days|
|Zone 3||2 to 3 business days|
|Zone 4||3 to 4 business days|
|Zone 5||3 to 4 business days|
|Zone 6||4 to 5 business days|
|Zone 7||6 to 9 business days|
|Zone 8||5 to 6 business days|
* No delivery on weekends
I will receive a confirmation for my order?
Once your order has been validated, an order confirmation will be provided via e-mail as soon as possible. Please ensure you have provided us with a valid e-mail address.
Will I receive a tracking number?
Yes, once your package has been sent, we will email you a tracking number. You an also find the tracking number in your Order History.
Can I receive a package to a different address then my billing address?
yes, this process is during the check out part of your transactions.