CreativeCookware.com is a Canadian based company. All Rancilio warranties and services are honored 100% by CreativeCookware.com. Espresso machines come with a 1 year warranty on parts and labour. CreativeCookware.com WILL NOT charge duties, customs, brokerage or shipping costs. Therefore, our prices are in Canadian funds plus applicable tax..... not a penny more.

Please note and be aware: If you are planning on purchasing a Rancilio espresso/cappuccino machine or coffee grinder from a U.S. based company the below charges will apply for each coffee machine shipped to a Canadian address. These fees are charged by The Canadian Customs Agency once the machine arrives at your door. 

- Canadian Duties and Customs Fees
- Canadian Brokerage Fees
- Applicable Provincial Taxes
- Shipping Charges

Therefore, please be aware of the additional costs. As for the warranty when a coffee machine or grinder is purchased from a US based company the warranty is NOT valid within Canada. Each machine as an individual serial number easily identifying it's origin. You will have to return the machine to the original US company for warranty issues. Please remember all above additional costs will reapply during shipping and return.

If you still feel that the CAD price is not competitive to the US price, please send us the model name and we will try to offer you the best possible price. Send us an email at request@creativecookware.com or you can call us tool free at 866 291-9199

Authorized
Canadian Dealer