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CreativeCookware.com is a Canadian based company. All warranties and
services are honored 100% by CreativeCookware.com. Espresso machines
come with a 1 year warranty on parts and labor. CreativeCookware.com
WILL NOT charge duties, customs, brokerage or shipping costs.
Therefore, our prices are in Canadian funds plus applicable tax.......... not a
penny more.
Please note and be aware: If
you are planning on purchasing an espresso/cappuccino machine or coffee
grinder from a U.S. based company the below charges
will apply for each coffee machine shipped to a Canadian
address. These fees are charged by The Canadian Customs Agency once the
machine arrives at your door.
- Canadian Duties and Customs Fees
- Canadian Brokerage Fees
- Applicable Federal and Provincial Taxes
- Shipping Charges
Therefore, please be aware of the additional
costs. As for the warranty when a coffee machine or grinder is purchased
from a US based company the warranty is NOT valid within
Canada. Each machine has an individual serial number easily identifying it's
origin. You will have to return the machine to the original US company for
warranty issues. Please remember all above additional costs will reapply
during shipping and return.
If you still feel that the CAD price is not
competitive to the US price, please send us with model name and we
will try to offer you the best possible price. Send us an email at
request@creativecookware.com
or you can call us tool free at 866 291-9199
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